Please e-mail email@example.com (24/7) or call 053 9126860 (Mon-Fri 9am to 5.30 pm).
For billing enquires about your account please email firstname.lastname@example.org
We are committed to providing you with the best broadband service in Wexford.
If you are having problems with your service, please follow the troubleshooting steps below before contacting our support office.
Our commitment is to resolve all issues within 48 hours. If we can do so from our office we will do this the same day. If not we will send one of our installation engineers to your premises.
You will receive a welcome sheet at the time of installation with some basic support information. This includes your PPPoE connection username and password, and also the Wifi network name (SSID) and Network Security Key. Please note, we do not keep a record of your wifi password so please ensure to keep it safe.
Skytel does not charge over-usage fees unlike other providers and all our packages are unlimited. However, our wireless products all have a Fair Usage Policy (FUP) which if exceeded may affect your download and upload speed. FUP depends on the package you are on – please see our terms & conditions for details. To monitor your current months usage, please log onto https://usageweb.net.skytel.ie/ and log in with the PPPoE login details on your welcome sheet or contact or office.