Support

Have a problem or question?

Please e-mail sales@rocketbroadband.ie (24/7) or call 053 9126860 (Mon-Fri 9am to 5.30 pm).

For billing enquires about your account please call : 087 740 0592

We are committed to providing you with the best broadband service in Wexford.

If you are having problems with services or would like us to check on your service connection, please contact us.

Our committment is to resolve all issues within 48 hours. If we can do so from our office we will do this the same day. If not we will send one of our installation engineers to your premises.

If you feel that your call is not being dealt with in a timely manner. Please email sales@rocketbroadband.ie or call us at 053-9126860 and ask to speak to a manager .

Configuration Details

At Skytel, we will give you a PPPoE Username and Password or for business users we can provide a FREE Fixed public IP address if you require one.

We highly recommend PPPoE , as it gives us more flexibility to improve your connection without having to reconfigure a wireless router.

If you have a fixed IP, please contact us and we will move you over to PPPoE free of charge.

Fixed IP details are in the format below.


Your IP address 93.92.X.X or 94.247.X.X
Your Subnet Mask 255.255.255.X
Skytel & Default Gateway 93.92.X.X or 94.247.X.X
Primary DNS Server 208.67.222.222
Secondary DNS Server 208.67.220.220
POP3 Server Name Depends on your e-mail provider. If you have @eircom.net, settings come from eircom
SMTP Server Name relay.skytel.ie     Port 25

Check your Speed

At Skytel we are committed to providing you with the best broadband speeds. Skytel does not block any type of services unlike other providers.

Skytel does not charge overusage fees either unlike other providers.